Advantages of Outsourcing I.T. Support Services


Admin Human Resources Specialist

Advantages of Outsourcing I.T. Support Services

Outsourcing allows the management of the company and key employees to focus entirely on the core business, giving it all the attention. When outsourcing, the organization redistributes resources that were previously involved in secondary functions and directions.

Today, businesses are well aware that narrow specialists always win against generalists.

This is when outsourcing comes into play. We gathered 12 main advantages of outsourcing when it can help you to create a great product, save you money, time and your sanity.

Even though often for small and medium-sized companies maintenance of such specialists in staff does not pay off as their services can be quite expensive.

This is when outsourcing comes into play. We gathered 5 main advantages of outsourcing when it can help you to create a great product, save you money, time and your sanity.

Cost Savings

Mostly, savings can be achieved by avoiding non-core business processes expenses like:

- Rent
- Equipment Depreciation
- Software Development Lifecycle Management
- Support for Sustainable Growth to hit the Bottom Line

Transparency of Pricing

The costs of software development are clearly highlighted, understandable and predictable due to the transparency of pricing of IT outsourcing services. It is based on basic principles as income distribution, achievement of results, consumption / cost optimization, and also on risks and rewards. The key to progress is the mutual desire of the client and supplier to maximize profits. Remember - the more descriptive your software requirements document is the more accurate estimate you will get.

High Quality Service

The high quality of services provided by outsourcing companies is due to high competition and the need for continuous improvement. You can be sure that outsourcers are always professionals in their field. Therefore, they more than anyone cope with the solution of highly specialized tasks.

In addition, for the work of outsourcing companies are characterized by the improvement of the technological base, the internal optimization of processes, using of new methods and tools for solving problems.

Cut the Risks by Half

Thanks to the outsourcing contract, the customer receives the service he needs, which is performed in a highly professional manner and is provided with the material responsibility of the contractor for the quality of its implementation. This happens because an outsourcing company, as a legal entity, has assets that can compensate for possible damage. Also, being the subject of insurance, outsourcing requires the outsourcer to share responsibility for working with the insurer.

Thus, the quality of the services provided is documented, controlled and measurable, and the contractor is better planning their risks.

Confidentiality is Paramount

An obligatory condition for IT outsourcing services is confidentiality and information protection. An outsourcer provides higher security and non-disclosure of confidential data than its own employees. This is also enshrined in the contract. If this point is violated, not only the relationship with this client will suffer, but the overall reputation in the outsourced services market.

Please contact a member of our talented sales team if you’d like to know more.


Author Profile Photo

Admin Human Resources Specialist


5 reasons to choose Microsoft Azure over Amazon Web Services

Author Profile Photo

March 08, 2020

When it comes to providing customers with cloud services, Amazon Web Services (AWS) and Microsoft Azure lead the pack—ranked as first and second respectively by Gartner in their list of infrastructure-as-a-service (IaaS) providers.


Common Microsoft 365 migration issues to avoid

Monitored by CloudCoCo’s own Secured Portal

More Common Microsoft 365 migration issues to avoid