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Stay up to date in our dynamic industry with the latest tech news, trends and tips

Guidelines on monitoring your employees’ online activities

There are advantages and disadvantages to monitoring your employees’ online behavior. Below is an honest and transparent list of arguments for and against such a practice. However, should you decide to monitor your employees, we have some guidelines for you to follow for a smooth implementation process.

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How to reduce IT costs with thin and zero clients

If you want to save money on your IT system, one way to do so is by getting low-priced computer hardware. But that doesn’t mean you should settle for cheap but old or low-end models. Instead, consider investing in thin or zero clients. What are thin and zero clients? Thin clients are stripped-down computers with […]

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Advantages of call recording

Advantages of call recording

Customer service representatives are prone to errors; after all, they’re only human. However, if your business is using a Voice over Internet Protocol (VoIP) system, human errors can be minimized by using call recording. Discover how this VoIP feature can enhance your employees’ productivity.

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Microsoft Office 365 is now Microsoft 365 Business

Change can be difficult in business, but it can also usher in a new era of productivity and profitability. Microsoft is shooting for better ways to improve productivity and elevate data integrity with its new Microsoft 365 product. Name change Microsoft has time and again shown that they are willing to make drastic changes to […]

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How to bypass the Windows 10 v2004 update block

How to bypass the Windows 10 v2004 update block

Some PC users are being blocked by Microsoft from updating their systems to the latest version of Windows 10, the May 2020 Update. The company has acknowledged the presence of some known issues preventing the update from being installed on some PCs. Here’s what you need to know.

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What’s the difference between VoIP and VoLTE?

What’s the difference between VoIP and VoLTE?

Voice over Internet Protocol (VoIP) has been around for quite some time. Businesses today prefer VoIP telephony systems over old landline phone system because the former has more features that are useful for day-to-day operations. But slowly gaining buzz is Voice over Long-Term Evolution (VoLTE). What is this new technology, and why is it gaining […]

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The latest Windows 10 updates you need to know

The latest Windows 10 updates you need to know

Microsoft will roll out the latest Windows 10 update for free before the end of May 2020. Expect improvements to the operating system’s overall look and feel, thanks to some design refreshes and functionality enhancements. The Windows 10 update will roll out on May 26–28, 2020 and will bring about a fresher look for the […]

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Top 5 benefits of using softphones

Top 5 benefits of using softphones

Having a flexible communication system is more important than ever now that remote work has become crucial to a company’s survival. One option is to issue company phones to telecommuters so they can communicate with clients and colleagues. But the ideal solution for most businesses is to use phone apps or softphones, and here are […]

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How to avoid issues caused by Windows 10’s April update

How to avoid issues caused by Windows 10’s April update

One of the most consistent issues with Windows 10 has been how updates are rolled out to users. Usually, the biggest problem is that updates slow computers’ performance to a crawl. Sometimes they cause computers to crash. But this time, updates are causing files to disappear.

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These signs may indicate your VoIP system is being hacked

These signs may indicate your VoIP system is being hacked

Because of the wide array of benefits a Voice over Internet Protocol (VoIP) system offers, more businesses are ditching their traditional landline system in favor of this technology. However, like any piece of modern technology, VoIP systems are not immune from being exploited by cybercriminals.

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Three methods to download and install Windows 10

Three methods to download and install Windows 10

Need to download Windows 10? Microsoft has got you covered. Windows 10 is available for download anytime online, and it’s perfect if you want to upgrade your PC, install a fresh copy, or burn it to a DVD for future use. This article will guide you through the process of downloading and installing Windows 10. […]

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Stay connected and productive with VoIP during the COVID-19 pandemic

Stay connected and productive with VoIP during the COVID-19 pandemic

If there’s one thing we have learned from the COVID-19 pandemic, it’s that communication is key during a crisis or emergency. Poor communication can lead to misinformation, which can cause undue panic. Voice over Internet Protocol (VoIP) telephony offers organizations in all sectors with the perfect solution to keep their workforces, clients, and partners in […]

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