Blog

Stay up to date in our dynamic industry with the latest tech news, trends and tips

AI-powered VoIP: What businesses can expect

AI-powered VoIP: What businesses can expect

Business automation is quickly becoming a necessity for most organizations. While human input is still essential, automating processes — and powering them with artificial intelligence (AI) — has allowed for more efficient and effective operations.

Read more

How scammers launch phishing attacks via VoIP

How scammers launch phishing attacks via VoIP

In a vishing scam, scammers may pretend to be a bank representative, a government official, or any type of legitimate entity requesting confidential information via Voice over Internet Protocol (VoIP) platforms. With expanding avenues of cyberattacks, remaining vigilant is more important than ever.

Read more

What is bloatware, and how can you remove it?

What is bloatware, and how can you remove it?

Bloatware is software that nobody asked for but is on your computer, taking up valuable space. These software apps come with your hardware pre-installed, and very often, it isn’t always apparent how to delete them properly. Superfish In mid-2014, Lenovo users noticed that something was awry with their web browsers: banner ads were breaking webpage […]

Read more

Addressing VoIP call quality issues

Addressing VoIP call quality issues

Voice over Internet Protocol (VoIP) solutions have been enabling businesses to enjoy lower call rates and plenty of exciting call features. But with faulty VoIP implementation comes call quality issues. Let’s discuss some of these problems that you might encounter and what you can do to fix them.

Read more

Changes in Windows 10 update process

Changes in Windows 10 update process

Windows 10 users receive regular security and feature updates for the operating system. But when such patches coincide with driver updates from Microsoft’s hardware partners, Windows 10 experiences compatibility problems. Here’s how Microsoft is addressing the issue.

Read more

What can unified communications do for your business?

What can unified communications do for your business?

Unified communications is a great opportunity to leverage several different communications platforms to reach suppliers efficiently, maintain a good flow of internal information, and interact with customers effectively. What is unified communications? Unified communications (UC) allows you to manage all your communications as one piece of architecture rather than as several different components patched together.

Read more

Simplify logging in with Windows Hello

Simplify logging in with Windows Hello

Just like in sci-fi movies, Microsoft’s biometric logins can now recognize your face, fingerprint, or eyes when you attempt to access your device. Here’s everything you need to know when setting up Windows Hello. Say hello to fingerprint, iris, and facial scans Windows Hello is an advanced biometric identity and access control feature in Windows […]

Read more

Your business’s future is bright with VoIP

Your business’s future is bright with VoIP

Voice over Internet Protocol (VoIP) is a phone system that’s been around for over two decades. Though that may seem surprising, it actually makes sense because that’s about how long the internet has been mainstream, and VoIP needs an internet connection to function.

Read more

Windows 10 security can be bypassed by Snatch malware

If your business is running on a Windows 10 operating system (OS), you should be careful of Snatch, a new strain of ransomware that can easily bypass its security protocols. Discovered by a research team in Sophos, this malware can slip through Windows 10’s security software by rebooting your computer in Safe Mode and disabling […]

Read more

Why telephony and VoIP attacks continue

Why telephony and VoIP attacks continue

Hackers will never stop looking for new ways to hurt your business. One way is through launching denial-of-service (DoS) attacks on Voice over Internet Protocol (VoIP) systems. Read on for a complete rundown of this cyberthreat. Denial-of-service attacks The end goal of any DoS attack is to overwhelm a system with so many requests that […]

Read more

Why hyperconvergence could be the solution your business needs

For many small- to medium-sized businesses (SMBs), resources can be scarce and, very often, IT takes a back seat. Hyperconverged IT infrastructures are a great way to keep your IT updated without the heavy expenses normally associated with it. What are hyperconverged infrastructures? In a traditional IT environment, networking, server, and storage hardware need to […]

Read more

Why more businesses should virtualize

Not too long ago, cloud apps and platforms were the answer to IT efficiency. Today, virtualization is the solution everyone is talking about. And as a business owner, you probably want to know if virtualization can improve your business’s processes.

Read more