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Business automation is quickly becoming a necessity for most organizations. While human input is still essential, automating processes — and powering them with artificial intelligence (AI) — has allowed for more efficient and effective operations.

In a vishing scam, scammers may pretend to be a bank representative, a government official, or any type of legitimate entity requesting confidential information via Voice over Internet Protocol (VoIP) platforms. With expanding avenues of cyberattacks, remaining vigilant is more important than ever.

Bloatware is software that nobody asked for but is on your computer, taking up valuable space. These software apps come with your hardware pre-installed, and very often, it isn’t always apparent how to delete them properly. Superfish In mid-2014, Lenovo users noticed that something was awry with their web browsers: banner ads were breaking webpage […]

Voice over Internet Protocol (VoIP) solutions have been enabling businesses to enjoy lower call rates and plenty of exciting call features. But with faulty VoIP implementation comes call quality issues. Let’s discuss some of these problems that you might encounter and what you can do to fix them.

Windows 10 users receive regular security and feature updates for the operating system. But when such patches coincide with driver updates from Microsoft’s hardware partners, Windows 10 experiences compatibility problems. Here’s how Microsoft is addressing the issue.

Unified communications is a great opportunity to leverage several different communications platforms to reach suppliers efficiently, maintain a good flow of internal information, and interact with customers effectively. What is unified communications? Unified communications (UC) allows you to manage all your communications as one piece of architecture rather than as several different components patched together.

Just like in sci-fi movies, Microsoft’s biometric logins can now recognize your face, fingerprint, or eyes when you attempt to access your device. Here’s everything you need to know when setting up Windows Hello. Say hello to fingerprint, iris, and facial scans Windows Hello is an advanced biometric identity and access control feature in Windows […]

Voice over Internet Protocol (VoIP) is a phone system that’s been around for over two decades. Though that may seem surprising, it actually makes sense because that’s about how long the internet has been mainstream, and VoIP needs an internet connection to function.

If your business is running on a Windows 10 operating system (OS), you should be careful of Snatch, a new strain of ransomware that can easily bypass its security protocols. Discovered by a research team in Sophos, this malware can slip through Windows 10’s security software by rebooting your computer in Safe Mode and disabling […]

Hackers will never stop looking for new ways to hurt your business. One way is through launching denial-of-service (DoS) attacks on Voice over Internet Protocol (VoIP) systems. Read on for a complete rundown of this cyberthreat. Denial-of-service attacks The end goal of any DoS attack is to overwhelm a system with so many requests that […]

For many small- to medium-sized businesses (SMBs), resources can be scarce and, very often, IT takes a back seat. Hyperconverged IT infrastructures are a great way to keep your IT updated without the heavy expenses normally associated with it. What are hyperconverged infrastructures? In a traditional IT environment, networking, server, and storage hardware need to […]

Not too long ago, cloud apps and platforms were the answer to IT efficiency. Today, virtualization is the solution everyone is talking about. And as a business owner, you probably want to know if virtualization can improve your business’s processes.