Our Marketplace

The IT managed services marketplace

An IT managed services business provides organisations access to technology and support for managing and monitoring their IT infrastructure and networks. Outsourcing IT is a cost-effective way to stay up to date on technology, access specialist skills, improve efficiency and reduce risk. It is an operational rather than capital expense, providing flexibility and meaning minimal resources are tied up.

Managed services is a significant portion of overall IT spend, and is predicted to grow considerably in the coming years. According to a report by Research Dive, the global market size in 2019 was more than £136 billion and predicted to grow at a CAGR of 11.1% until 2027. A report by Statista estimated the market in the UK to be worth around £34 billion in 2017, growing to £39 billion in 2021.

Key market trends

Rise of business outcome driven solutions

Organisations increasingly require solutions that not only meet their IT needs but also align with their overall business objectives. That's why we offer a collaborative approach that enables us to work closely with our clients to implement joined up IT solutions that optimise productivity and efficiency while maximising return on investment.
Our expert team stays on top of the latest technology trends to recommend solutions that cater to the unique requirements of each business. We identify potential risks and constraints before implementing IT solutions, creating a comprehensive plan that ensures successful deployment and long-term success.
With our business-focused approach, technology becomes an enabler, not an obstacle, to achieving our customers goals.

Adoption of Multi-Cloud solutions

In recent years, there has been a significant trend towards businesses utilising multi-cloud solutions to meet their complex IT requirements. According to a study conducted by Gartner in 2021, by 2023, over 70% of enterprises will be running some form of multi-cloud environment. This trend is being driven by a desire for increased agility, flexibility, and scalability, as well as the need to reduce vendor lock-in and ensure business continuity.
Multi-cloud solutions enable businesses to leverage the strengths of multiple cloud providers, which can lead to better performance, increased security, and reduced costs. Additionally, businesses can select the best cloud services for their specific needs, avoiding the limitations of a single cloud provider.
We recognise the growing importance of multi-cloud solutions for businesses of all sizes. Our team has extensive experience in helping our clients design, implement, and manage multi-cloud environments to ensure that they can leverage the benefits of multiple cloud providers.

Heightened need for the latest cyber protection

Cybersecurity remains at the top of businesses agendas as digitalisation continues to permeate all aspects of business. Cyber threats are becoming increasingly sophisticated and high-profile attacks make headline news, increasing the financial and reputational cost of a breach. With the ongoing shift to remote working as a result of the COVID-19 pandemic, cybersecurity threats have exponentially increased, with devices and data now located outside the relative safety of an organisation's network.
Recent statistics reveal a sharp increase in cyber-attacks on businesses in the past year. According to the 2021 Cybersecurity Report by SonicWall, ransomware attacks rose by 151% globally in 2020, with over 304 million attempted attacks detected. To counter this alarming trend, businesses need to prioritise their cybersecurity efforts and adopt new and innovative security solutions that offer comprehensive protection against a wide range of cyber threats.
Endpoint security, network security, application security, and cloud security are all critical components of a robust cybersecurity strategy that can help businesses stay ahead of the constantly evolving threat landscape.
Our team offers cutting-edge cybersecurity solutions tailored to the unique needs of each client. With our expertise in endpoint security, network security, application security, and cloud security, we help our clients safeguard their digital assets, protect their reputation, and avoid the significant costs associated with a data breach.

Increasing adoption of collaboration services

Businesses are increasingly adopting collaboration software like unified communications to enhance productivity and streamline communication between teams. Unified communications technology integrates multiple communication channels, including voice, video, chat, email, and file sharing, into a single platform, making it easier for employees to collaborate in real-time.
According to a recent report by MarketsandMarkets, the unified communications market is expected to grow at a CAGR of 10.8% between 2021 and 2026, driven by the growing demand for remote work solutions and the need to improve workforce productivity. By implementing unified communications technology, businesses can improve communication between teams, reduce communication silos, and enable employees to work more efficiently, regardless of their location.
Our expert team offers a wide range of collaboration software solutions that can be customised to meet the unique needs of each client. Whether you are looking to streamline communication, increase productivity, or support remote work, we have the expertise and experience to help you achieve your business goals.