We work closely with our clients, keeping excellent communication and building on previous relationships. We’re always mindful and critical of our service delivery, responsiveness, timeliness and client satisfaction.
Our service philosophy is proactive, not reactive. With state-of-the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
CloudCoCo is well regarded as having serious experience in the IT sector. Our proudest accomplishment is the large number of long term clients and partners who year after year put their trust in us.
We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
You deserve to have your questions answered in plain English. We have an ethos of speaking with simplicity.
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems. We will walk through walls to delight you.