Internet Access Services

Tier 1, Dark Fibre and MPLS from the UK’s top providers

World-class internet service that drives efficiency and better user experiences

Each business has its own unique operational needs and goals, and as these operations become more digital, organisations need a unique internet service to help them meet their goals and compete in today’s dynamic business world. But with so many internet options on the market today, choosing and acquiring the one that’s best for your business requires specialised expertise and experience. That’s where CloudCoCo comes in.

Our experts will assess your needs and goals to help determine the right type of internet service for you. With our first-class internet service partners like CenturyLink and the CityFibre network, we’ll help you procure, set up and optimise the internet service you need to succeed. Whether it’s Tier 1, Dark Fibre or MPLS, you’ll enjoy high-bandwidth, fast, reliable internet for efficient operations and maximum productivity, whether you're transferring huge data between single points, multiple points or globally.

We’ll ensure you fully leverage the internet service
that's right for you, including:

Tier 1

Directly connect to the global internet backbone for dedicated, high-speed service across 6 continents and 60+ countries

  • More than 120 Tbps of global IP capacity
  • Localised private peering
  • Fewer network hops for a high-quality connection
  • Security operations centre (SOC)
  • DDoS mitigation
  • Unified threat management

Dark Fibre

Lease the unused fibre optic lines for unlimited bandwidth and network control, backed by our 100% SLA

  • Total control over internet protocols and network usage
  • Increased privacy and security with no third parties
  • Greater resiliency with direct physical connections, backed by our 6 business-hour return-to-service guarantee
  • 24/7/365 technical support


Operate more efficiently and securely with a private network that customises routing and prioritises traffic flows

  • Increased security as it is a virtual private network
  • Less network congestion
  • Better bandwidth utilisation
  • Improved user experiences
  • Easily scalability


It provides access to and moves traffic across computer networks around the world, in locations that are not available to Tier 2 and Tier 3 providers. Tier 1 providers are responsible for exchanging traffic between different countries. They own the physical infrastructure that make up the backbone of the internet, and can carry the traffic themselves, so they peer (exchange traffic freely) with other Tier 1 networks, rather than purchasing transit services from other networks.

Tier 1 ISPs:

  • Have large volumes of traffic, customers and routes
  • Have access to the entire internet routing table
  • Own or lease international, transoceanic fibre optic transport
  • Have access to computer networks on more than one continent
  • Exchange traffic at no cost through peering agreements
  • Sell bandwidth to Tier 2 and 3 providers, moving their data to networks outside their reach
  • Are better at resolving DDoS attacks

Tier 2 ISPs:

  • Are smaller companies, but are the most common ISPs
  • Exchange traffic through peering agreements with other Tier 2 networks but also purchase transit services from Tier 1 providers for full access to the internet
  • Provide good deals for businesses by tailoring contracts and SLAs to their needs
  • Can bring fibre to your location

This is a network that utilises the fibre optic cables that have already been laid underground by the telecommunications companies, but are not being used yet. Since they are not sending data via light wavelengths, they are dark, hence the name. Businesses can lease these lines on short- or long-term contracts. In addition to the infrastructure hardware, they completely own, operate and manage the network. With unlimited bandwidth and direct, physical connections between sites, they can reliably transfer large amounts of data quickly and securely.

Dark fibre refers to fibre optic cables that have been laid underground, but do not have any equipment attached to them and are not transmitting any data. By contrast, lit fibre refers to fibre optic cables that are actively in service and transmitting data via light pulses, and are typically managed by a network provider.