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No business ever gets very far without a steady stream of customers. They are your primary source of revenue, so taking care of your relationships with them must be your highest priority. To effectively foster customer relationships, your business should leverage customer relationship management (CRM) systems.

With the prevalence of cyberattacks on companies of all sizes these days, businesses cannot afford to relegate cybersecurity to the bottom of their budget priorities. When it comes to cybersecurity, even small businesses should partner with a managed IT services provider (MSP). Here’s why it’s crucial to partner with an MSP that can implement robust […]

In the past few weeks, Microsoft has rolled out the Windows 10 October 2020 Update. Also known as Windows 10 version 20H2, the latest update to the popular operating system brings a wealth of useful new features designed to improve your PC’s functionality and performance, as well as your overall experience.

Today, many businesses rely on servers for their day-to-day operations. If your servers are hosted locally, you should be aware that proper temperature control plays a vital role in keeping them running smoothly. Knowing how to properly cool your servers can help minimize the risk of crashes, which can cause downtime.

VoIP is no longer the mysterious phone tech it was 20 years ago, and yet many businesses still fail to realise its full potential. This in part due to a lack of understanding of what internet phones can do. Read on to learn more about the benefits of VoIP. Different phone systems Phones have come […]

The shift to remote work has not been easy, especially for IT administrators. After all, they’re in charge of supervising and securing workflows, devices, and software to ensure optimal user experience and to keep cyberthreats at bay. They are also expected to deploy IT solutions that are within budget so that costs don’t run amuck.

Cloud solutions today are more secure, flexible, and cost-effective than ever before, which is why they have become indispensable for many small- and medium-sized businesses (SMBs). And thanks to hybrid cloud solutions, SMBs have access to even more agile computing resources.

March this year was a blur to many. That had nothing to do with a famous Mexican beer but the fact that we all started the journey of learning to work from home full time. Webinars, zoom meetings, video calls we all learnt a thing a two about being more productive when working from home.

If your managed IT services provider has been using the same business continuity plan (BCP) for years, your organization may be in trouble. BCPs should continuously be updated so you avoid overlooking or underestimating certain issues. Not updating your BCP is just one mistake that can harm your business.

To any business, ransomware means trouble. From operational disruption and revenue loss to total shutdown, it spares no aspect of the company. That’s why it’s wise to regularly back up your business data in multiple locations, including the cloud.

It is good to have an IT team and/or a third-party partner like a managed services provider (MSP) that helps keep your company protected against cyberthreats. It is even better to have all stakeholders be involved in preventing data breaches. Here’s how everyone can be proactive when it comes to cybersecurity.

Have you been feeling some discomfort in your mouse-clicking hand lately? Have you been using that mouse for several years now? If you have, then it’s time to consider a computer mouse upgrade. Your mouse should allow you to work safely with ease and efficiency.