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A reliable, efficient, and effective telecommunications system is critical to your ability to generate and nurture leads, communicate with vendors, and provide top-notch customer service. If that system were to break down, even for just a day, you could suffer significant losses in productivity, profits, and customer trust.

Microsoft Word is synonymous with document processing, which isn’t a surprise given its ubiquity and reputation for being user-friendly. Yet, many users are still surprised to learn that it has plenty of useful features, albeit ones that are hiding in plain sight.

Technology underpins nearly every aspect of modern business processes. Managing it, however, can be complex and tedious. This is where managed IT services providers (MSPs) can help. Whether your company needs software solutions, network infrastructure management services, or cloud technology, MSPs can provide all this and more.

Imagine a workstation with papers, folders, food, and electronics strewn all around, then having to scour through everything to find an unlabeled thumb drive containing an important sales report. This is practically the same hassle you and your staff suffer when you have cluttered desktops.

If you think your email is safe from hackers, think again. A lack of sufficient email security protocols can lead to data theft, unauthorized access to sensitive information, and successful malware attacks. Here are some tips to secure your email account from cyberthreats and the many troubles that come with them.

Mobile devices are generally less secure than laptop and desktop computers. While there are available anti-malware applications for smartphones and tablets, they aren’t as comprehensive as those for laptops and desktops. Additionally, some mobile devices aren’t compatible with certain security applications or measures implemented by businesses.

Voice over Internet Protocol (VoIP) systems are tried and tested tools for business agility and continuity, so it’s no wonder that many companies use them. But they also come with ownership costs that you should anticipate. Read on to learn more. Upfront costs Upfront costs are largely determined by the manner in which you acquire […]

Keeping employee productivity up, maintaining operational efficiency, and streamlining communications are just some of the challenges in today’s hybrid workplace. Fortunately, organizations can overcome these problems with the help of Microsoft 365’s dynamic new features.

Many small- to medium-sized business (SMB) owners fail to prepare for major crises like flood and ransomware attacks. Disaster events can cause downtime, which can result in lost revenue and lower profits. In addition, SMBs that fail to recover quickly from disruption face the risk of losing their customers to their competitors.

Microsoft Edge is a web browser that boasts faster loading times, better support, and stronger security than its predecessor, Internet Explorer. However, these improvements merely scratch the surface of what Microsoft Edge is capable of. Here are a few great features available in the newly updated web browser.

The National Institute of Standards and Technology (NIST) created many of the password best practices you probably loathe, including using a combination of letters, numbers, and special characters. The NIST now says those guidelines were ill-advised and has changed its stance.

It’s almost impossible for small- and medium-sized businesses (SMBs) today to function without Voice over Internet protocol (VoIP). And as an SMB owner, you should explore ways to maximize your VoIP system’s features. For starters, you can use its call recording function to enhance your customer service quality.