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If you’re in the market for a Voice over Internet Protocol (VoIP) phone system, you’re bound to come across solutions with similar features and add-on services. Some may offer a combination of these at a lower cost, so you might be tempted to go for the most affordable option.

Voice over Internet Protocol (VoIP) phone systems are cheaper and more efficient than regular phones, and businesses are quickly adopting it. However, transitioning without a plan can cause a range of issues that can catch business owners by surprise.

Thanks to their improved speeds, greater capacity, and reduced latency, 5G networks will make VoIP even more of a must-have for businesses. Here are three ways it will do so. Mobile VoIP VoIP calls rely heavily on sufficient download and upload speeds.

Many industries now utilize Voice over Internet Protocol (VoIP) for better communication quality and lower communication costs. Because there are many options, choosing the right solution for your business could be overwhelming. This guide will help you decide which VoIP system suits you best.

Customer service representatives are prone to errors; after all, they’re only human. However, if your business is using a Voice over Internet Protocol (VoIP) system, human errors can be minimized by using call recording. Discover how this VoIP feature can enhance your employees’ productivity.

Voice over Internet Protocol (VoIP) has been around for quite some time. Businesses today prefer VoIP telephony systems over old landline phone system because the former has more features that are useful for day-to-day operations. But slowly gaining buzz is Voice over Long-Term Evolution (VoLTE). What is this new technology, and why is it gaining […]

Having a flexible communication system is more important than ever now that remote work has become crucial to a company’s survival. One option is to issue company phones to telecommuters so they can communicate with clients and colleagues. But the ideal solution for most businesses is to use phone apps or softphones, and here are […]

Because of the wide array of benefits a Voice over Internet Protocol (VoIP) system offers, more businesses are ditching their traditional landline system in favor of this technology. However, like any piece of modern technology, VoIP systems are not immune from being exploited by cybercriminals.

If there’s one thing we have learned from the COVID-19 pandemic, it’s that communication is key during a crisis or emergency. Poor communication can lead to misinformation, which can cause undue panic. Voice over Internet Protocol (VoIP) telephony offers organizations in all sectors with the perfect solution to keep their workforces, clients, and partners in […]

Forget about the days when your company spent a lot of money on long-distance phone calls to clients and partners. Voice over Internet Protocol (VoIP) technology now allows you to place and receive calls for free or for a minimal fee. Find out the various options for individual users and business owners alike by reading […]

Business automation is quickly becoming a necessity for most organizations. While human input is still essential, automating processes — and powering them with artificial intelligence (AI) — has allowed for more efficient and effective operations.

In a vishing scam, scammers may pretend to be a bank representative, a government official, or any type of legitimate entity requesting confidential information via Voice over Internet Protocol (VoIP) platforms. With expanding avenues of cyberattacks, remaining vigilant is more important than ever.