Cloud Telephony & Unified Cloud

Keep your growing communication channels streamlined in the cloud to maintain efficiency and cost savings

Improve all forms of business communication
while keeping it simple

In today’s competitive market, UK businesses like yours require sophisticated communication systems, but without the complexities and prohibitively expensive costs.

Cloud telephony solutions deliver efficiency-enhancing, user-friendly features and reduced telecom bills. But migrating to and maintaining a cloud-based phone system can be difficult and costly to tackle alone. CloudCoCo offers a better way.

Our cloud telephony experts will assess your needs and goals, then deliver, host and fully manage your custom cloud telecom system for an affordable monthly rate. You’ll be able to send and receive voice, video, data and text communications from any device in any location, all unified on a single platform. With the latest productivity features included, you’ll collaborate and serve your customers more efficiently while eliminating high telecom costs and headaches.

No matter your business size or sector, our cloud telephony solutions can translate into better business results with:

Time and cost savings Fully managed solutions without the expensive hardware and maintenance fees

Scalable solutions Telecom that grows with your business so you can easily meet changing demands

Enhanced security Digital encryption that keep your communications protected and private

Improved productivity and mobility Securely connect to calls, voicemails and web conferences from any device, anywhere

Communications unified in the cloud means you can improve teamwork, meetings and customer service

Countless features and integrations deliver crystal-clear voice, hi-def video, real-time sharing and much more:

  • Voicemail to Email
  • Call Forwarding
  • Conference Bridge
  • Call Transfer
  • Do Not Disturb
  • Call Recording
  • 3-Way Calling
  • Mobile App
  • Extension Dialing
  • File Sharing
  • Video Conferencing
  • Receptionist Routing
  • Music on Hold
  • Call Transcription
  • CRM Software Integration
  • And More


This is a cloud-based phone system that is powered by the internet, runs on off-site hardware and is maintained by a third-party service provider. It delivers cost savings on hardware and maintenance while providing state-of-the-art capabilities.

Unlike traditional analogue phones that use copper wires or optical fibers, cloud-based telephony breaks up voice and video communication into digital packets and sends them over the internet as data.

PBX (Private Branch Exchange) is a private telephony system that lets organisations communicate internally and externally. Unlike a traditional, on-site PBX, which requires bulky hardware and lots of cables and switches, a cloud PBX is hosted on off-site servers and provides all its functionality over the internet.