Cloud Telephony & Unified Cloud

Keep your growing communication channels streamlined in the cloud to maintain efficiency and cost savings

Improve all forms of business communication while keeping it simple

 

In today’s competitive market, UK businesses like yours require sophisticated communication systems, but without the complexities and prohibitively expensive costs.

Cloud telephony solutions deliver efficiency-enhancing, user-friendly features and reduced telecom bills. But migrating to and maintaining a cloud-based phone system can be difficult and costly to tackle alone. CloudCoCo offers a better way.

Our cloud telephony experts will assess your needs and goals, then deliver, host and fully manage your custom cloud telecom system for an affordable monthly rate. You’ll be able to send and receive voice, video, data and text communications from any device in any location, all unified on a single platform. With the latest productivity features included, you’ll collaborate and serve your customers more efficiently while eliminating high telecom costs and headaches.

 

There are countless features and integrations

from Cloud Telephony:

 

  • Crystal-clear voice / Hi-Def video
  • Real-time screen sharing
  • Voicemail to Email option
  • Receptionist Routing
  • Call Transcription
  • Call Forwarding
  • Call Recording
  • Call Transfer
  • Conference Bridge
  • Do Not Disturb
  • Music on Hold
  • CRM Software Integration
  • 3-Way Calling
  • Mobile App
  • Extension Dialing
  • File Sharing
  • And More!

 

Communications unified in the cloud means that you can improve teamwork, meetings and customer service.

 

Benefits of Implementing Cloud Telephony:

 

  • Fewer Hardware and Equipment to manage
  • Enhances efficiency and supports flexible working
  • Perfect for any size business
  • Send and receive text, voice and video calls all under one platform
  • Constant new features to deliver a better experience

No matter your business size or sector, our cloud telephony solutions can translate into better business results with:


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Time and Cost Savings

Fully managed solutions without the expensive hardware and maintenance fees.

Scalable Solutions

Telecom that grows with your business so you can easily meet changing demands.

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Enhanced security

Digital encryption that keeps your communications protected and private.

Improved productivity and mobility

Securely connect to calls, voicemails and web conferences from any device, anywhere.

FAQ

This is a cloud-based phone system that is powered by the internet, runs on off-site hardware and is maintained by a third-party service provider. It delivers cost savings on hardware and maintenance while providing state-of-the-art capabilities.

Unlike traditional analogue phones that use copper wires or optical fibers, cloud-based telephony breaks up voice and video communication into digital packets and sends them over the internet as data.

PBX (Private Branch Exchange) is a private telephony system that lets organisations communicate internally and externally. Unlike a traditional, on-site PBX, which requires bulky hardware and lots of cables and switches, a cloud PBX is hosted on off-site servers and provides all its functionality over the internet.