Microsoft

Microsoft technology services, foundations first.

Microsoft technology services across Modern Work, Security, Infrastructure and Data & AI. Microsoft 365 Copilot, Purview, Entra, Azure landing zones, Sentinel, Defender XDR and Copilot Studio agents, deployed with the information governance and identity foundations that make the rest of the platform work. Delivered through Microsoft Solutions Partner certified specialists across all four designation areas. Aligned to Microsoft Cloud Adoption Framework and Microsoft Zero Trust, with ISO 9001 and ISO 27001 certified.

Context

Microsoft has reshaped its platform around Copilot, agents, sovereignty and identity-first security. Effective deployment depends on the information protection and identity work that comes first.

Microsoft 365 Copilot, Copilot Studio agents, Agent 365, Azure AI Foundry, Microsoft Fabric, Sentinel licensing changes, Microsoft Sovereign Private Cloud and the Frontier Partner specialisation have all reshaped what a Microsoft estate looks like. Most of the value depends on the foundations. Purview labels and DLP for Copilot, Entra ID Governance for identity, Azure landing zones for cloud, Sentinel content tuned for the new licensing model.

Our Microsoft practice is built around delivering those foundations properly. Capability across all four Solutions Partner designation areas is delivered through certified specialists, with a delivery method that puts Purview before Copilot, identity governance before tenant-wide rollouts, and infrastructure-as-code in your repository rather than ours.

Purview groundwork

Sensitivity labels and DLP done before Copilot rolls out tenant-wide

Identity backbone

Microsoft Entra and Defender XDR as the unified security perimeter

Named cost lead

FinOps across Azure and Microsoft 365 licensing, monthly accountability to your CFO

Agents governed

Copilot Studio and Foundry agents, identity-bound and ROI-tracked from day one

Who we serve

Two starting points. One Microsoft programme.

We work with organisations whose Microsoft 365 Copilot rollout has been paused on data-governance grounds, and with estates that need a foundational reset before the next major Microsoft investment.

Copilot rollout

Purview groundwork, then Copilot adoption.

For organisations whose Copilot pilot has surfaced data the pilot user should not have seen, prompting a pause on the wider rollout. The fix is sensitivity labelling, DLP enforcement and SharePoint oversharing remediation before Copilot is opened up.

We deliver Microsoft Purview deployment mapped to your records retention schedule, followed by Copilot adoption with role-based prompt libraries, change management and measurable productivity tracking from launch.

Platform reset

Identity, FinOps and Sentinel rebuilt for what is shipping next.

For organisations whose Microsoft estate has accumulated several years of decisions and is now slowing the next investment. Identity has sprawled, the Azure bill is climbing faster than the workload, the Sentinel licensing change has prompted a re-evaluation.

We rebuild the foundations. Entra ID Governance with quarterly access reviews, Azure landing zone delivered as code that you keep, Sentinel re-architected against the current licensing model with content tuned to your environment.

What we deliver

Six Microsoft capabilities, delivered as one platform.

From Microsoft 365 Copilot through to Azure AI Foundry agents, with the governance and identity foundations included.

Service desk

Microsoft 365 Copilot

Copilot Readiness Assessment, Purview rollout, SharePoint oversharing remediation, role-based prompt libraries, change management and adoption tracking from launch.

Identity and access

Microsoft Purview

Sensitivity labels, DLP, eDiscovery, Insider Risk Management, Records Management, Communication Compliance. Mapped to your records retention schedule, not a generic taxonomy.

Endpoint lifecycle

Microsoft Entra

Entra ID P2, ID Governance with access reviews and lifecycle workflows, Verified ID for password resets, Privileged Identity Management for admin roles, Conditional Access baselines.

Observability and AIOps

Azure landing zones and FinOps

Microsoft Cloud Adoption Framework reference architecture, Bicep or Terraform infrastructure-as-code handed to your repository, Azure Policy as code, FinOps Foundation alignment.

Co-managed operating model

Microsoft Sentinel and Defender XDR

Sentinel SIEM with content tuned to your environment, Defender for Endpoint, Identity, Office and Cloud Apps, with managed detection and response via Azure Lighthouse where required.

Service governance

Copilot Studio and Azure AI Foundry

Frontier Partner specialisation-aligned agent design, governed Copilot Studio and Foundry deployment, Agent 365 visibility, identity-bound agent access.

01 · Copilot Deployment

Microsoft 365 Copilot deployed on a foundation that is ready for it.

Copilot surfaces data based on what the user already has access to. SharePoint oversharing accumulated over a decade or more, sensitivity labels not deployed, DLP not enforced, and inconsistent records retention all become Copilot problems within minutes of rollout. Effective deployment starts with the information protection foundation.

We run a Microsoft 365 Copilot Readiness Assessment with quantified gaps, deploy Purview sensitivity labels mapped to your records retention schedule, remediate SharePoint oversharing with auto-classification, and apply DLP across Exchange, Teams, SharePoint and endpoint. Copilot then rolls out with role-based prompt libraries, structured change management and adoption tracking from launch.

  • Microsoft 365 Copilot Readiness Assessment with quantified gaps
  • Microsoft Purview sensitivity labels mapped to records retention schedule
  • SharePoint oversharing remediation with auto-classification
  • Role-based Copilot prompt libraries with measurable productivity tracking
  • Change management and adoption tracking from launch
Service Desk

02 · Microsoft Purview

Microsoft Purview deployed against your records retention schedule.

Microsoft Purview has matured into a credible information-protection suite covering sensitivity labels, DLP, eDiscovery, Insider Risk Management, Communication Compliance and Records Management. Used together it replaces a stack of point tools and provides the data classification that Copilot, Sentinel and the wider Microsoft platform now depend on. Most estates have it licensed and partly used.

We deploy Purview to the records retention schedule your business actually uses, not a Microsoft template. Labels map to your business taxonomy. DLP is enforced through Exchange, Teams, SharePoint and endpoint. eDiscovery and Insider Risk Management align to your legal and HR processes. Communication Compliance covers FCA, FINRA, MAS and other regulated obligations.

  • Sensitivity labels mapped to your records retention schedule
  • DLP policies enforced across Exchange, Teams, SharePoint and endpoint
  • eDiscovery and Insider Risk Management aligned to legal and HR processes
  • Communication Compliance for financial services and other regulated obligations
  • Records Management for statutory retention and disposition
Identity and Access

03 · Microsoft Entra

Microsoft Entra ID Governance deployed and operated.

Identity is the primary attack surface for enterprise IT, and Microsoft Entra has shipped the platform components needed to defend it. ID Governance with access reviews and lifecycle workflows, Privileged Identity Management for time-bound admin roles, Verified ID for high-risk password resets, and Conditional Access aligned to Microsoft Zero Trust deployment guidance.

We deploy Entra ID P2 with the full ID Governance feature set, lifecycle workflows and entitlement management. PIM is configured for time-bound, just-in-time admin role activation. Verified ID covers high-risk password resets. Conditional Access is baselined to Microsoft Zero Trust. Quarterly access certifications operate against named approvers.

  • Microsoft Entra ID P2 with ID Governance and lifecycle workflows
  • Privileged Identity Management for time-bound admin role activation
  • Entra Verified ID password-reset workflow for privileged accounts
  • Conditional Access baseline aligned to Microsoft Zero Trust guidance
  • Quarterly access certifications with named approvers
Endpoint Lifecycle

04 · Azure Landing Zones

Azure landing zones delivered as code in your repository.

Azure estates that started with a Quick Start landing zone and evolved through ad-hoc decisions tend to accumulate unmanaged spend, inconsistent security baselines and architecture that does not scale to AI workloads. The Microsoft Cloud Adoption Framework standardises the approach, with infrastructure-as-code as the deployment mechanism.

We rebuild the landing zone to the Microsoft Cloud Adoption Framework with Bicep or Terraform infrastructure-as-code, Azure Policy as code for guardrails, Defender for Cloud baseline aligned to your security posture, and FinOps Foundation tagging from day one. The code is delivered into your repository and deployed through your CI/CD pipeline.

  • Microsoft Cloud Adoption Framework reference architecture
  • Bicep or Terraform infrastructure-as-code, delivered to your repository
  • Azure Policy as code for guardrails and compliance
  • Defender for Cloud baseline aligned to your security posture
  • FinOps Foundation tagging strategy from day one
Observability

05 · Sentinel and Defender XDR

Microsoft Sentinel optimised against the current licensing model.

Microsoft Sentinel's licensing model has shifted, prompting many organisations to re-evaluate whether to optimise, re-platform or stay. The right answer depends on data ingestion volume, retention requirements, content needs and how integrated the Defender XDR estate is. The decision is best made with the cost modelled against actual data volumes.

We deliver a Sentinel optimisation assessment with commitment-tier licensing modelled against your actual data volumes, Defender XDR integration mapped across Endpoint, Identity, Office and Cloud Apps, and content tuned to your environment with false-positive rate published as a primary KPI. Where Sentinel is the right answer, we deliver the optimised platform. Where a competing SIEM fits better, that is the recommendation.

  • Sentinel commitment-tier licensing modelled against your data volumes
  • Defender XDR integration across Endpoint, Identity, Office and Cloud Apps
  • Content tuning with false-positive rate as the published KPI
  • Managed detection and response via Azure Lighthouse where required
  • Vendor-neutral recommendation if a competing SIEM fits better
Co-Managed Operating Model

06 · Agents and Frontier

Copilot Studio and Azure AI Foundry agents, governed from day one.

Microsoft has shifted to an agent-first platform with Copilot Studio for low-code business agents, Azure AI Foundry for engineering-led agents at scale, Agent 365 for visibility, and the Frontier Partner specialisation to standardise governance. Without a governance regime, agents proliferate inside organisations the way bots and macros once did, with identity, audit and ROI implications.

We design and deploy agents on Copilot Studio and Azure AI Foundry to the Frontier Partner specialisation standards, delivered through Microsoft Solutions Partner certified specialists. Identity-bound through Microsoft Entra. Visible in Agent 365. Instrumented for ROI measurement, with quarterly review against the original use case. Decommissioning process documented for agents that no longer earn their place.

  • Copilot Studio and Azure AI Foundry agent design and deployment
  • Identity-bound agent access through Microsoft Entra
  • Agent 365 visibility and lifecycle management
  • ROI measurement framework with quarterly review
  • Frontier Partner specialisation-aligned governance
Service Governance

Why CloudCoCo

Why customers choose CloudCoCo for Microsoft technology services.

What sets our delivery apart, in measurable terms.

Service desk

Capability across four designations

Microsoft Modern Work, Security, Infrastructure and Data & AI delivered through Solutions Partner certified specialists. Recommendations depend on your environment, not certification economics.

Service desk

Frontier Partner specialisation aligned

Agent and Copilot Studio delivery to the Frontier Partner specialisation standards, with governance designed in from day one.

Service desk

Purview-first Copilot deployment

Sensitivity labels, DLP and SharePoint oversharing remediation completed before Copilot rolls out tenant-wide.

Service desk

Entra ID Governance practice

Access reviews, Privileged Identity Management, Verified ID and Conditional Access deployed and rehearsed, not just configured.

Service desk

FinOps with a named cost lead

Aligned to the FinOps Foundation framework. Named CloudCoCo cost lead on every account, monthly accountability scorecard published to your CFO.

Service desk

Microsoft Sovereign Cloud capability

Azure Local connected and disconnected, Microsoft 365 Local for regulated and air-gapped workloads, delivered through Microsoft Sovereign Cloud certified specialists.