WiFi and Network Edge

WiFi, AI Ops and intelligent
network edge, AI by default.

Wireless and intelligent network edge services across WiFi, switching, SD-WAN, location services and IoT, with AI Ops at the core. Conversational AI assistant for natural language troubleshooting, digital experience twins for proactive issue detection, and autonomous operations across wired, wireless and WAN. Available as traditional CapEx with managed services, or as a single monthly subscription covering hardware, software, deployment, support and refresh. ISO 9001 and ISO 27001 certified.

Talk to us See what we do

Context

Networking has split into two camps. Traditional kit-then-software setups that produce alerts your team chases, and AI led platforms that detect, validate and resolve issues before users notice. The second is becoming the default.

AI Ops has matured. Conversational virtual network assistants now answer 'why is the WiFi slow' in plain language. Digital experience twins simulate user connections continuously, catching configuration errors before users connect. Autonomous operations handle VLAN misconfigurations, RADIUS failures and firmware compliance without ticket creation. The result is a network that runs itself, with the IT team reviewing actions rather than chasing complaints.

At the same time, networking has shifted from CapEx hardware refresh cycles to subscription models that bundle hardware, software, deployment, refresh and support into one monthly fee. CFOs prefer the predictability. IT teams prefer the simplicity. The choice between CapEx and subscription is now a financial decision, not a technical one. We deliver both, on the same AI Ops platform.

Conversational AI

Natural language troubleshooting through a virtual network assistant

Digital twin testing

Continuous validation of user experience without users present

Wired, wireless, WAN

Single AI native platform across the full network edge

Subscription or CapEx

Single monthly fee, or buy outright with managed services

Who we serve

Two ways to buy. One AI Ops platform.

We work with organisations whose IT teams are drowning in WiFi tickets and want AI Ops as the operating layer, and with leadership teams that prefer predictable monthly subscription pricing over CapEx hardware refresh cycles.

Operations led

For organisations where WiFi performance directly affects revenue, productivity or guest experience, and the IT team is spending too much time on connectivity issues that should never have reached a user. AI Ops with a conversational assistant, digital experience twins and autonomous remediation eliminates the noise before users notice.

We deploy and operate a unified network platform across WiFi, switching and SD-WAN, with AI Ops as the operating layer rather than an extra. The conversational assistant fields natural language queries from your team. Digital twins validate user experience continuously. Issues resolve themselves where you authorise it, and otherwise surface as a ranked action list.

Finance led

For organisations that want predictable monthly networking cost without the CapEx hardware refresh cycle, separate licensing fees, separate deployment costs and separate support contracts. The subscription model bundles everything into one monthly fee per location or per square metre, with hardware refresh, software updates and support included.

We offer a network as a service subscription covering hardware, software, deployment, monitoring, support and refresh in one monthly fee. Existing networking equipment can be bought back at fair market value and credited against your subscription. Clean OpEx with the same operational outcomes as CapEx, with accounting treatment aligned to IFRS 16 lease standards where appropriate.

What we deliver

Six WiFi and network edge capabilities. CapEx or subscription.

WiFi, AI Ops, digital twins, location services and unified network edge management. Available as traditional CapEx with managed services, or as a single monthly subscription.

Predictive modelling, on site survey, channel and capacity planning, voice and video QoS, IoT segmentation, guest network policies and zero trust integration. Validated against measurable service level expectations from day one.

Conversational virtual network assistant for natural language troubleshooting. Anomaly detection across wired, wireless and WAN. Automated root cause analysis with autonomous remediation for VLAN, firmware, RADIUS and configuration drift.

Continuous synthetic validation of user authentication, DHCP, DNS, ARP, gateway connectivity, application reachability and voice and video performance. Failures investigated automatically with scope detection across site, switch, VLAN and application.

Single AI Ops platform across switching, WiFi and SD-WAN with consistent service level expectations and one ranked action queue. Cross domain root cause analysis. WAN performance with application aware path selection.

Bluetooth Low Energy, indoor location, asset tracking, IoT segmentation, onboarding and policy enforcement. Built into the access point hardware with no additional infrastructure footprint.

All hardware, software, deployment, monitoring, support and refresh in one monthly fee per location or per square metre. Existing equipment buyback at fair market value, credited against your subscription.

01 · WiFi Design and Deployment

WiFi 6, 6E and 7 design and deployment that holds up over time.

Most WiFi performance issues trace to design rather than hardware. Coverage gaps that survive a desktop survey, channel planning that ignores the building fabric, capacity assumptions based on user counts rather than device density, voice and video QoS as afterthoughts. The result is a WiFi network that works on day one and degrades from there.

We design WiFi to current standards including WiFi 6, 6E and 7 with site survey, predictive modelling, channel and capacity planning, voice and video QoS, IoT segmentation, guest network policies and zero trust integration. Deployment includes cabling, mounting, configuration, integration with existing identity and SD-WAN, and post deployment validation against measurable service level expectations.

WiFi 6, 6E and 7 design with predictive modelling and on site survey
Capacity planning by device density and application profile
Voice, video and real time application QoS
IoT segmentation and guest network policies
Zero trust network access integration
Post deployment validation against measurable service level expectations

02 · AI Ops Operations

Network operations through a conversational AI assistant.

Network operations has historically meant memorising CLI commands and chasing dashboards. The IT team that knows your network leaves, and the new team takes months to ramp. AI Ops with a conversational assistant flips the model. Network state is queryable in plain language, root causes are identified automatically, and most issues resolve themselves before users notice.

We operate your network through an AI Ops platform with a conversational virtual network assistant. Your team asks questions in natural language and gets ranked answers with recommended actions. The AI engine identifies anomalies, traces root causes across wired, wireless and WAN, and remediates the issues you authorise it to handle. Issues that need human action arrive ranked, with context, in a single dashboard.

Conversational virtual network assistant for natural language troubleshooting
Anomaly detection across wired, wireless and WAN domains
Automated root cause analysis with recommended actions
Autonomous remediation for VLAN, firmware, RADIUS and configuration drift
Single dashboard with ranked action queue and resolution tracking

03 · Digital Experience Twins

Continuous user experience validation without users present.

Reactive troubleshooting starts when a user complains. By that point the issue has affected business and the team is in firefighting mode. Digital experience twins simulate user connections continuously, validating that the network and applications work from a user perspective at every site, every hour, every day.

Digital experience twins simulate user authentication, DHCP, DNS, ARP, gateway connectivity, application reachability and voice and video performance against real services. Validation runs on schedule and on demand. Failures trigger automated investigation that scopes the impact across site, switch, VLAN and application, and surfaces a ranked action. The team finds and fixes issues before users notice.

Continuous synthetic validation of authentication, DHCP, DNS, ARP and gateway
Application reachability and voice and video performance testing
Automatic scope detection across site, switch, VLAN, server and application
Configuration change validation before user impact
Ranked actions with root cause and recommended remediation

04 · Unified Network Edge

Wired, wireless and WAN under one AI Ops platform.

Networks fragmented into separate wired, wireless and WAN tools spend their time arguing across teams about whose problem an issue is. Unified AI Ops eliminates the silos by treating the network edge as one fabric, with consistent service level expectations, anomaly detection and remediation across switching, WiFi and SD-WAN.

We unify wired, wireless and WAN operations under one AI Ops platform with consistent service level expectations, ranked anomalies and proactive remediation. Switch port issues, WiFi coverage gaps and WAN latency degradations all surface in the same dashboard with the same root cause analysis. The team operates one network, not three.

Single AI Ops platform across switching, WiFi and SD-WAN
Consistent service level expectations across the network edge
Cross domain root cause analysis with single ranked action queue
WAN performance monitoring with application aware path selection
Automated correlation between client experience and infrastructure events

05 · Location and IoT

Indoor location, asset tracking and IoT segmentation built into the WiFi.

Indoor location and IoT enablement traditionally required parallel infrastructure beside the WiFi. Modern access points integrate Bluetooth Low Energy radios, IoT segmentation and asset tracking into the same hardware footprint, with the same management plane and the same AI Ops engine.

We deliver indoor location services, asset tracking and IoT enablement through the same access points that run the WiFi. Patient flow in healthcare, retail customer journey analytics, manufacturing asset tracking, contactless visitor wayfinding, IoT device segmentation and onboarding, and proximity engagement for retail and venue use cases. All managed through the same dashboard, with no additional hardware footprint.

Bluetooth Low Energy services integrated into access point hardware
Indoor location services accurate to a few metres
Asset tracking with battery operated tags or device fingerprinting
IoT device segmentation, onboarding and policy enforcement
Proximity messaging and wayfinding for visitor and customer experience

06 · Network as a Service

All inclusive monthly subscription, or traditional CapEx with managed services.

Networking has historically been a CapEx hardware purchase with separate licensing, separate installation, separate support contracts and a hardware refresh cycle every five to seven years. Subscription models bundle all of this into one monthly fee per location or per square metre, including hardware refresh, software updates and ongoing support.

We offer two billing models for the same service. Traditional CapEx, where you buy the hardware and we deliver and manage. Or network as a service subscription, where one monthly fee covers hardware, software, deployment, monitoring, support and refresh. Existing networking equipment can be bought back at fair market value and credited against your subscription. Clean OpEx with the same operational outcomes as CapEx, accounting treatment aligned to IFRS 16 lease standards where appropriate.

Traditional CapEx purchase with managed services included
Subscription with hardware, software, deployment, support and refresh in one monthly fee
Pricing per location or per square metre, scoped to your space
Existing equipment buyback at fair market value, credited against subscription
Hardware refresh included at no additional cost when new generations release
Accounting treatment aligned to IFRS 16 lease standards where appropriate

Why CloudCoCo

Why customers choose CloudCoCo for WiFi and intelligent network edge.

What sets our delivery apart, in measurable terms.

Conversational virtual network assistant, digital experience twins and autonomous remediation as the operating model, not extras.

CapEx for organisations that need to capitalise networking spend, or subscription for predictable monthly OpEx without hardware refresh worry.

Recommendations include products outside our reseller portfolio where they fit your environment best, with rationale documented in every deliverable.

Single platform across switching, WiFi and SD-WAN. One ranked action queue. One operations team. One dashboard.

Fair market value for your existing networking hardware, credited against your subscription. No sunk cost on your current investment.

Quality and information security management aligned to recognised standards across design, deployment and ongoing operations.

WiFi, AI Ops and intelligent
network edge, AI by default.