Microsoft and Google have been competing on almost every front, and both have made big strides in machine learning, cloud computing, and productivity software. In terms of communication solutions, the tech powerhouses are also neck and neck with Microsoft Teams and Google Meet.
VoIP is no longer the mysterious phone tech it was 20 years ago, and yet many businesses still fail to realise its full potential. This in part due to a lack of understanding of what internet phones can do. Read on to learn more about the benefits of VoIP. Different phone systems Phones have come […]
Few companies today would survive without effective, cost-efficient collaboration tools like Voice over Internet Protocol (VoIP) solutions. But like any piece of technology, VoIP systems are fast becoming an easy target for attackers. Here’s how to protect your company’s internet-based communication devices from numerous threats.
If you’re in the market for a Voice over Internet Protocol (VoIP) phone system, you’re bound to come across solutions with similar features and add-on services. Some may offer a combination of these at a lower cost, so you might be tempted to go for the most affordable option.
Voice over Internet Protocol (VoIP) phone systems are cheaper and more efficient than regular phones, and businesses are quickly adopting it. However, transitioning without a plan can cause a range of issues that can catch business owners by surprise.
Thanks to their improved speeds, greater capacity, and reduced latency, 5G networks will make VoIP even more of a must-have for businesses. Here are three ways it will do so. Mobile VoIP VoIP calls rely heavily on sufficient download and upload speeds.
Many industries now utilize Voice over Internet Protocol (VoIP) for better communication quality and lower communication costs. Because there are many options, choosing the right solution for your business could be overwhelming. This guide will help you decide which VoIP system suits you best.
Customer service representatives are prone to errors; after all, they’re only human. However, if your business is using a Voice over Internet Protocol (VoIP) system, human errors can be minimized by using call recording. Discover how this VoIP feature can enhance your employees’ productivity.
Voice over Internet Protocol (VoIP) has been around for quite some time. Businesses today prefer VoIP telephony systems over old landline phone system because the former has more features that are useful for day-to-day operations. But slowly gaining buzz is Voice over Long-Term Evolution (VoLTE). What is this new technology, and why is it gaining […]
Having a flexible communication system is more important than ever now that remote work has become crucial to a company’s survival. One option is to issue company phones to telecommuters so they can communicate with clients and colleagues. But the ideal solution for most businesses is to use phone apps or softphones, and here are […]
Because of the wide array of benefits a Voice over Internet Protocol (VoIP) system offers, more businesses are ditching their traditional landline system in favor of this technology. However, like any piece of modern technology, VoIP systems are not immune from being exploited by cybercriminals.
If there’s one thing we have learned from the COVID-19 pandemic, it’s that communication is key during a crisis or emergency. Poor communication can lead to misinformation, which can cause undue panic. Voice over Internet Protocol (VoIP) telephony offers organizations in all sectors with the perfect solution to keep their workforces, clients, and partners in […]